QuickBooks & Point of Sale software are supported under this plan.
- Installation, configuration, integration and customization of QuickBooks & POS.
- Technical Errors in QuickBooks 2010 and above (Pro/Premier/Enterprise/Online versions) & POS 9.0 and above (Basic/Pro/Multi-store versions). If you have any older version, please write to us and we will get in touch with you.
- Customization of hardware, if possible, with the software is also supported (for instance Receipt-Printout customization for Point of Sale).
What if we could not fix the issue:
As we know that a software runs on the environment provided by the computer it is installed on so the cause of the issue in a software can be any external or internal or both, therefore a careful diagnosis is needed before troubleshooting any software issue irrespective of the time it takes to resolve it. You can rest assured of your issue resolution because Guru’s experience is more than enough to sail your business through the down-times. In case, by any chance, if we could not fix the issue the money is refunded Only for One Time Support Plan and you will be informed about the reason of unresolved case. Besides it, you might be asked to contact the respective support desk (if the issue is not associated with QuickBooks or POS) to help you further.